(7 / 10)
- check Essay
- check Research Paper
- check Dissertation
- check Article Writing/Review
- check Book Review/Report
- check Discussion Board Post
- check Business Report
- check 24/7
- check Toll-Free
- check Online Chat
- check English Support
- clear Call Back
- clear E-mail
- clear Skype
- check Title page
- clear Paper outline
- check Bibliography
- clear Styling and formatting
- clear Written samples
- clear Plagiarism report
- clear Revision
Paperell.com is one more writing agency that is quite similar to others available on the Internet. Actually, its design and order form have much in common with the same items on other web resources what makes us think that this site is a partner website of some online companies.
The main purpose of paperell.com review is to reveal unique features of the company. Perhaps its services are much better than those provided by other writing agencies.
Though the website looks attractive, its design is not as good as we have expected. It includes many different blocks of information that are distracting. At the top of the website, there is a navigation menu, but it will not take you to the pages providing information about prices or customers’ testimonials since there are no such sections at the site. Navigating the website is a little bit complicated. However, the ordering process is quite simple.
Unfortunately, there is no data about any pricing plans offered by the agency. Company operates on a bidding system. It follows that it will be hard for customers to determine the sum of money that has to be paid for the ordered paper. Actually, the prices set by Paperell.com largely depend on the writers.
When placing an order, we were asked to provide the instructions about how the task has to be completed. After that, their writers started offering their prices and we chose the most beneficial option for us.
The profiles of the writers working for Paperell.com include full information about them, i.e. their experience, education, comments from clients, ratings, etc. Taking into account the browsed profiles, it can be stated that the company has many proficient specialists holding MA and PhD degrees. We have also seen that all professionals are native English speakers, but we cannot confirm this statement.
Either there is no data about the discounts or we have not found it.
As well as with other writing companies, we have tested the quality of the services provided by Paperell.com by checking the delivery time of the ordered paper, adherence to guidelines, the amount of plagiarism, grammar, structure and format. We have ordered two papers, i.e. a brief simple essay that had to be done within 3 hours and the one with complex instructions which had to be created within 5 days. As to the result, we were astonished. The first order was delivered on schedule. It was written professionally. The topic was covered completely and the used sources were reliable. In addition, the papers were formatted according to the indicated styles (MLA and Chicago respectively). It is also necessary to admit that both papers were original. It can be concluded that the received writing projects were good in all terms.
The company claims to provide its customers with a firm money-back guarantee. Nevertheless, after reading their terms and conditions, the refund section namely, we have detected that the process of providing a refund is rather complex. There are many important details which one should pay attention to not to fail to get their money back if needed. For instance, your refund application will not be accepted if it is sent in the ways different from those indicated on the website. In addition, the agency does not provide refunds if clients receive low grades in their assignments. It seems that the agency is aimed at guarding its own interests rather than those of their customers. One may state that their own profits are more important for them than clients’ trust.
Customer Support Team
It goes without saying that everyone has their own experience of using the services provided by the agency. According to the available paperell reviews, their support agents are real professionals who are competent in the issues they are dealing with. However, we have discerned some weak points concerning their support. For example, we had to wait for about 10 minutes before we were responded. Though we expected to be connected with their representatives faster, the communication was quite pleasant. The agent we were talking to was friendly and answered all our queries. Apart from the phone as a means of communication, one may get in touch with the support team via live chat, email or the contact form presented at the site. We have tried all channels and can say that they work properly. The support team is available 24/7 what is suitable for the users living in different countries.
- Free Title & Bibliography Pages
- Ability to choose your own writer
- 24/7 Customer Support
- Papers written from scratch
- Plagiarism Free
- Money Back (questionably)
Paperell.com Review: Conclusion
Though the services provided by the agency are quite expensive, they (meaning the company) do keep their promises. The support agents are qualified, and our papers were delivered on time. The minuses are that money back guarantee is not clear. It is complicated scheme of refunding with lots of small details and nuances. Also bidding system is very dependable. In general, the provided service is much better than the others available on the Net. Now, the questions “Is paperell com legit?” should not bother you anymore. All in all, a highly situational company to buy papers if you can afford the extra cost.
"Good enough, but maybe you should try another service."
Prices star star star star_border star_border
Discounts star star star star_border star_border
Delivery star star star_half star_border star_border
Support star star star_half star_border star_border
Usability star star star star_border star_border