SuperbEssay.com Review
(9.5 / 10)
Service Features
Paper Type
- check Essay
- check Research Paper
- check Dissertation
- check Article Writing/Review
- check Book Review/Report
- check Discussion Board Post
- check Business Report
Customer Support
- check 24/7
- check Toll-Free
- check Online Chat
- check English Support
- check Call Back
- check E-mail
- clear Skype
Free Items
- check Title page
- check Paper outline
- check Bibliography
- check Styling and formatting
- check Written samples
- check Plagiarism report
- check Revision
General Info
When it comes to custom writing services, the Internet certainly is not lacking in options. However, not all companies are created equal. When ordering essays and other academic assignments from some services, customers get what they pay for. But from our experience with reviewing different websites, we have also discovered that some companies seem more interested in scamming their customers and disappearing into thin air. SuperbEssay.com has been around for a while, so we are confident that cheating customers is not their thing. But how good are the research papers, dissertations, book reviews and other services that they provide? Do they make good on their promises? Let us find some answers.
Prices
Since the vast majority of customers that use custom writing services are students, it is important that the company keep their prices reasonable. Based on the information we found on the SuperbEssay.com website, their prices tend to be at the lower end of the spectrum. For instance, a high school-level paper of one page with an 11-day deadline costs $11.99, which is a dollar or two less than most of its competitors. The prices get progressively higher depending on the academic level, complexity of the paper, length and deadline, but this company still tends to be more affordable than most others.
Discounts
The first thing that sticks out about their discount program is that they offer first-time customers 20% off their initial order. By contrast, most of the industry provides a first-time discount ranging from 10% to 15%. They also offer a discount program based the number of pages the customer orders. However, the threshold appears kind of random and arbitrary. For instance, customers receive a 5% discount once they have ordered a total of 30 pages. But for some reason the 10% discount is applied once they have reached 52 pages. That is a pretty confusing number. One could argue that 50 pages makes more sense. Finally, customers get a 15% once they order more than 100 pages. This threshold is higher compared to many companies, but in the end, it is nice whenever any company is willing to shave a few dollars off of the initial price.
Quality
We know that most readers skip straight to this part of the review, so let us talk about the quality of papers. The best way to measure this is to experience the service firsthand. We placed three separate orders. One was a 2-page college paper with a 3-hour deadline to test their ability to deliver on a tight deadline. The second was a 10-page high school research paper that required 10 trustworthy sources. The third was an economics homework assignment containing 10 questions. What were the results? First, none of the papers contained plagiarism. That is a huge plus. Also, the directions were followed really well. It appears that they have good editors and proofreaders. Finally, we only had minimal issues with grammar, but frankly even native-English college students make mistakes. Overall, a very nice job with our orders.
Customer Support
The customer support agents at SuperbEssay.com work 24/7 and can be reached via email, toll-free by phone and through live chat. We tested them out in a variety of ways. First, we measured their response times and found that on every occasion they got back to us within a reasonable amount of time. Most importantly, it did not matter what time of day we contacted them. They were also knowledgeable when we asked questions. They spoke clear English (a lot of agents at other companies do not, quite frankly) and they were friendly. There really is not a negative thing we can say in regards to their customer service abilities.
Usability
The website is not going to blow you away with flashy pictures or videos. But it is practical and user-friendly nonetheless. It was easy to find out information about the company, including its pricing policy, discounts, guarantees, FAQ and even free essay samples. They also have a useful blog that contains information about a variety of topics.
Guarantees
- Money Back if not delivered by the deadline.
- Zero Plagiarism
- Full ownership of the paper gets transferred to the customer
- A strict confidentiality policy
Features
- A wide variety of services
- 100% unique content
- Free revisions within 48 hours past the deadline
- Direct communication with a writer
- Free plagiarism report upon request
Conclusion
We definitely recommend SuperbEssay.com. From the quality of its writers to the affordable cost and friendly customer support team, there is very little to criticize about this company. If we were still students, we could see ourselves using SuperbEssay.com on a regular basis.
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Anonymous
"strongly recommend"
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Alan
"Good essay"
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Remiyu
"online chat was really helpful, it helped me a lot with communication"
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Anonymous
"They are very patient"
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Michinori
"I would recommend these guys if you need a piece of work"
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Thomas
"Very good piece of work!"
