Overall rating: star star star_border star_border star_border (4.2 / 10) Review
Overall Rating:
4.2 / 10
Price starts from:
Minimum Deadline (hours):

Service Features

Paper Type

  • check Essay
  • check Research Paper
  • check Dissertation
  • check Article Writing/Review
  • check Book Review/Report
  • clear Discussion Board Post
  • check Business Report

Customer Support

  • check 24/7
  • check Toll-Free
  • check Online Chat
  • check English Support
  • clear Call Back
  • check E-mail
  • clear Skype

Free Items

  • check Title page
  • check Paper outline
  • check Bibliography
  • check Styling and formatting
  • check Written samples
  • clear Plagiarism report
  • check Revision

General Info

Being a student in the modern world is not a piece of cake. Studies cause stress, the amount of homework only gets bigger, and the assignments that must be completed are not compatible with regular sleep. When you are a student, it seems that a day has less than 24 hours. Custom paper writing services is a relatively new niche on the market. It was created to help busy students cope with the workload more easily.  

One of the companies that provide such services is Essay They can find a professional writer who will complete your paper for a price. In general, all companies follow a similar scheme, but the quality of services they offer differs greatly. Let us analyze the services of Essay to see if the company can be trusted.

Surprisingly, we could not find a services page on the website of the company. Instead, we had to use the order form on the website to see if the services we wanted were available. The order form has a drop-down menu that lists around 30 services a client might be interested in. These were the basic services a student needs.  However, some other companies offer more than 50 services, which means that there might be a need to find another agency if a client needs a niche service.  In a nutshell, the company provides writing, editing, and proofreading services. All academic levels are available.


The price depends on the type of the order, the academic level, urgency, and length of the paper. Prices start at $13.60. You can pay in USD and some other currencies, namely, CNY, EUR, CAD, GBP, and AUD. We ordered an urgent (6 hours) double-spaced essay and it cost us $144,29. There is a convenient price calculator on the website, so you can check the price yourself. However, the information we received did not match. First, they said this was the price for 300 words, and then they said it was for 275 words. How can you trust a company is there is confusion already at the initial stage?


This is interesting. There is a page called “Prices and Discounts”, but there was no information about discounts on it. Maybe they have some discounts, but the only one we learned about was the first-order discount, which was calculated automatically. So, we received 15% off the price.


Having checked the prices they set (and they are far from being low), we expected stellar quality from their writers. We have some experience of using such services and we know that it is impossible to get an impressive paper at a ridiculously cheap price. However, the paper we received form Essay disappointed us because the writer did not meet our expectations. First, the essay was filled with grammar and punctuation mistakes. Second, some passages were simply off topic. Third, we had a feeling that the writer was not a native English speaker. In addition, the writer clearly lacked subject matter knowledge, so the paper turned out to be rather superficial. We decided to conduct an additional check of the website and we were shocked by what we found. SimilarWeb showed that most traffic on the website comes from India, and this means that the majority of their customers are from there. It would be fair to conclude that their ‘native’ English speakers come from India, as well. Of course, Indian customers do not need their papers to be written by native English speakers, but US students do!

Customer Support

On their website, they claim that the customer support is reachable 24/7 and you can contact them by live chat or a toll free phone number. We checked that, as well. Yes, they are easy to reach because we got a response immediately. However, we were not impressed with the quality of the support they provide. Since we did not find the information about discounts on the website, we asked the agent about them. The agent did not reply so fast this time and gave us unspecific answer. He just told us that we would receive our discount automatically since we were ‘first-time’ customers. We had to contact them again, this time, to request a revision. The agent seemed rude. When we said we wanted our money back, they simply stopped replying to us. 


The home page is overloaded with useless information. We had to look through a lot of mess before we found what we wanted. So the usability can be described in one word – awful! In addition, there was yet another discrepancy between the info on the website and what they really offered. The footer on their website says they were registered in 2006, but shows that their domain was registered in 2013. How can there be so many lies on a single website? 


Similar to other companies, they guarantee high-quality papers, customer satisfaction, and money back. It is true that the paper was revised but it was poorly written even after revision. We asked our money back and they just did not reply to us! They also guarantee total confidentiality, but we are not sure they can be trusted…


The feedback on their website is all positive. But you know what? You cannot leave feedback on their website! So where do all positive comments come from then? If you want to know what people really think, go to


Round-the-clock customer support. That is it.


Here is the verdict: Essay is an unreliable custom paper writing company. Their website is not user friendly. The papers you get form Essay are not worth their price. The company lies too much. 

The question was whether Essay was a fraud. Given the quality issues, they do have an intention to deceive clients. What we received was a combination of poor writing services and unsatisfactory customer support. Taking all this into consideration, we do not recommend Essay to students. 

Be careful and try to steer clear of their website. If you need a reliable custom paper writing agency, check out our reviews. We have tried a dozen of companies and there are some really good ones among them. Infographic Review

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